About Us.
We all experience loss. But we know from our work – and from our personal experiences – that not all of us get the support we need. We’re here to change that for good, by being an endless source of care and guidance through life’s hardest time.
We’re driven by a common purpose to do right by Australian families.
Our mission is to change the end-of-life stories of those in aged care for the better, by being the essential support network for life’s hardest time.
We’re here for the residents who deserve control over their final wishes. We’re here for the families left to pick up the pieces when their loved one dies. And we’re here for the staff who work tirelessly to provide the best possible care.
CareLoop uses technology to put the industry’s best end-of-life experts in the palm of your people’s hands. Residents can get the emotional and spiritual support of trained death doulas from the comfort of their room. Families can call us to speak to top lawyers who work on wills and estates every single day. And employees can have video calls with highly-qualified counsellors whose specialisations range from carer grief and LGBTQIA+ support, to trauma counselling and non-death loss.
Through our services, we’re making sure families get the support they deserve when their world’s turned upside down. And we’re showing up for the carers, nurses and social workers in aged care who spend their whole career putting others first.
That’s our purpose, and that’s how we’re making end-of-life experience better for everyday Aussies. We’re here whenever you need us, for as long as you need us.
Meet some of our end-of-life experts.
Holly Stubbs
As a death doula, Holly is a companion, advocate and guide for the dying and their families. She plays a vital role in families’ care teams, opening up conversations that lead to better end-of-life experiences.
Penny Carter
Penny’s experience in end-of-life care is matched by her passion for what she does. She’s a star in supporting families to plan a farewell that celebrates their loved ones in just the right way.
Drew Jones
Drew helps people plan ahead for their funeral. In his own words, it doesn’t have to be all ‘doom and gloom’. His work gives people more control over their goodbye and peace of mind for the future.
Yajaira Appeldorff
‘Yaya’ has been a wills and estates lawyer for over 10 years. She makes a point of educating families on their options so they can make more informed choices.
Elle Watmough
Compassionate and trusted by so many, Elle makes funeral planning as simple as possible for families. She loves listening to every family’s story and helping to honour each life in a unique and respectful way.
Carolyn Ganzevoort
Carolyn provides compassionate, nonjudgmental therapy to support individuals on their journey through loss. With a warm, client-centered approach, she creates a safe space for healing, remembrance, and personal growth. Each session is tailored to the unique experiences of those she supports, helping them express their feelings, build resilience, and navigate grief at their own pace.
