As a death doula, Holly is a companion, advocate and guide for the dying and their families. She plays a vital role in families’ care teams, opening up conversations that lead to better end-of-life experiences.
Penny’s experience in end-of-life care is matched by her passion for what she does. She’s a star in supporting families to plan a farewell that celebrates their loved ones in just the right way.
Drew helps people plan ahead for their funeral. In his own words, it doesn’t have to be all ‘doom and gloom’. His work gives people more control over their goodbye and peace of mind for the future.
‘Yaya’ has been a wills and estates lawyer for over 10 years. She makes a point of educating families on their options so they can make more informed choices.
Compassionate and trusted by so many, Elle makes funeral planning as simple as possible for families. She loves listening to every family’s story and helping to honour each life in a unique and respectful way.
Carolyn provides compassionate, nonjudgmental therapy to support individuals on their journey through loss. With a warm, client-centered approach, she creates a safe space for healing, remembrance, and personal growth. Each session is tailored to the unique experiences of those she supports, helping them express their feelings, build resilience, and navigate grief at their own pace.
CareLoop benefits your residents' families and your staff.
For families, it’s a comprehensive aged care and end-of-life support network.
It also allows your teams to focus on delivering great clinical and emotional care, while we take care of end-of-life tasks you don’t always have the time or skills to address.
For staff, our 360-Degree Plan also unlocks free grief counselling, to support those who support others.
Support is available through every step of the aged care onboarding through to end-of-life process. This includes access to:
Visit our benefits page for a full summary of the comprehensive support we provide.
Families can access the support they need through a personalised online dashboard we create for them. If they prefer to talk to someone on the phone, they can get in touch with our end-of-life concierge team on 03 9968 2111
We’re here to make your job as simple as possible. Once you’ve educated your residents and their families on the benefits of CareLoop, you can leave the rest to us.
We’ll create their personalised dashboard and provide ongoing support for as long as they need. Plus, our end-of-life concierge team is available 24/7 to answer any questions they have.
Absolutely. Our team can add tasks to your families’ dashboards that are specific to your aged care centre. For example, you might want to include a task to complete certain documents you require, or recurring logistical steps relevant to your facility.
We offer our Basic Care plan free for all facilities. Facilities can book a chat to discuss personalised pricing for our Standard Care and 360-Degree Care plans.
